We want you to love your purchase! Due to the personal nature of our products, we do not accept returns on used items. However, if your order arrives damaged or incorrect, please contact us within 7 days and we’ll make it right.

Orders are typically processed within 2–4 business days. Shipping times vary depending on your location, but most orders arrive within 3–7 business days after dispatch.

Yes! All of our products are handcrafted in small batches using traditional methods. Each item is poured, cut, and packaged by hand, so slight variations are natural and part of their charm.

We use high-quality, skin-loving ingredients and avoid parabens, sulfates (SLS), and phthalates. Many of our products are suitable for sensitive skin, but we always recommend doing a patch test first.

Yes, many of our products are vegan! However, some items may contain ingredients like goat milk, honey, or tallow. Please check individual product descriptions for details.

Absolutely. We never test on animals — and never will.

Yes! We love creating custom scents. Feel free to reach out to us for special requests, gifts, or bulk orders.

Yes! We offer wholesale options for boutiques, spas, and events. Contact us for more information.

To extend the life of your soap, keep it dry between uses. Use a draining soap dish and avoid leaving it in standing water.